T&C’s

Process

  • Invitations, Save the Date, RSVP, Details Cards, Table Plans & Place cards are subject to the buyers approval before being printed and sent for delivery, you will not be charged for any adjustments during this process and nothing will be sent until you are approve the design
  • If you would like a proof copy of any Greeting Cards please let me know during the checkout process
  • The time I need to prepare an order for delivery varies, I will keep you updated during the process

Payment & Refunds

  • Payment in full is required in advance
  • Payments are only accepted through this website
  • PayPal keeps your payment information secure. I never receive your credit card information
  • Due to the bespoke element, refunds are not accepted, please contact me though if there is a problem with your order
  • Full refunds will only be issued due to spelling errors, all other resolutions will be via replacement goods.
  • This website is subject to the provisions of the Consumer Protection (Distance Selling) Regulations and specifically Regulation 13 (C). whereby customers are entitled to a 7 day cancellation period. However this does not apply where goods are personalized and made to customer specifications (exception under Regulation 13(c)). Non Personalised good can be returned within 7 days of receipt for a full refund.

Privacy

  • I will only use your delivery and billing address, and contact information To communicate with you about your order, To fulfil your order and for legal reasons (like paying taxes)
  • All information is kept on password protected computer
  • Paper copies of invoices are kept for my own records in a locked container
  • I will never pass your details on to any third party or use your information for any other reason than to contact you about your order